Accounts Receivable and Collections Specialist

Accounts Receivable Responsibilities:

• Generate and distribute customer invoices on a daily basis.

• Accurately record and apply incoming payments (Credit Card, ACH, Wire Transfer, Check, and Cash) to corresponding customer accounts.

• Reconcile the Accounts Receivable sub-ledger with the General Ledger on a regular basis.

• Monitor customer accounts to ensure timely payments and maintain up- to-date aging reports.

• Investigate and resolve billing discrepancies or payment disputes in a timely manner.

• Assist with month-end and year-end financial closing activities.

• Support internal and external audits by providing documentation and

  account analysis as needed.

• File invoice copies and daily cash receipts for record keeping and audit readiness.

• Process check refund requests for both short-term and long-term deposits.

• Update customer payment terms as requested by the Rental Department.

• Charge customer credit cards on file on the 1st and 15th of each month.

• Assist Accounts Payable with petty cash requests, record petty cash

  transactions, and perform regular petty cash reconciliations.

Collections Responsibilities:

• Initiate proactive communication with customers regarding past-due invoices through phone calls and email follow-ups.

• Prepare and send account statements via email or mail.

• Notify the Rental Department of delinquent accounts for further action.

• Collaborate with the Rental Department to resolve pricing disputes and work with the General Manager and Mr. Fisher to address severely overdue accounts.

• Recommend accounts for write-off or suggest applying aged credits as income, where appropriate.

• Perform routine banking errands, including deposits, withdrawals, and other authorized transactions.